Resources • Emergencies • Planning

Please scroll down this page for useful resources related to emergencies and disaster planning for you and your pet. Links below expand to provide related content.

Simple Steps to take NOW to protect your pet:

  • Microchip your pet &/or have tags with your contact information.
  • Have a copy of vaccination records for all pets.
  • Have a photo of each pet.
  • Have a photo of you and your pet together.
  • Make copies of the records & photos – keep one in your house, one somewhere else.

There are many reasons that you could become separated from your pets. Be aware that if your animal is found you may need to prove that it is yours. Or if your pet needs to be sheltered due to a disaster, it will need to have proof of vaccinations. So please take these quick and simple steps as a way to help should the worst happen.

Emergency Vet Clinics & Poison Control

24 Hour Emergency Clinics

Poison Control

Animal Control Services by County

Pet Food Banks & Assistance

The Pongo Fund
Quality dog & cat food for the animals of anyone in need
Portland • (503) 939-7555

Cat Adoption Team Cat Food Bank
Helping cat owners in need keep their furry friends
Sherwood • (503) 925-8903

The Oregon Cat Food Bank
Let no Cat go Hungry!
Lake Oswego • (503) 344-6044

Justice Animal Welfare Society (JAWs)
Spay/Neuter and pet food assitance for those in need.
Vancouver, WA • (360) 693-8521

FIDO Dod Food Bank + Animeals
Providing dog/puppy food for dog owners who are in financial need
Oregon City • (971) 678-6940

Oregon Humane Society Emergency Pet Food Bank
Contact the shelter for details
Portland • (503) 285-7722

Southwest Humane Society – Lend a Paw
Helping those struggling to feed their animal companions
Vancouver • (360) 693-4746

The PAW Team
Providing Veterinary care & pet care supplies to people who are homeless or in poverty.
Portland • (971) 333-0729

Oregon Hay Bank
Oregon Hay Bank, Ashland • 541-482-5550

Please also refer to our Financial Assistance link on this same page.

Financial Assistance

If you are having trouble affording your pet, these resources and links may be able to help. Please also note that we list Pet Food Banks on this page as well. Humane Society of the Unites States
Links to National organizations that provide financial assistance to pet owners in need plus links for resources by state.

Animal Friends Rescue Group 
Provides links to groups that provide financial help.

Dove Lewis Velvet Fund
Financial assistance for low-income pet owners.

Animal Aid Medical Loans
Loans for people who can not afford emergency medical care.

Care Credit
Special financing that works like a credit card.

Low Cost Vaccinations & more

Good Neighbor Vet – Pet Vaccination Clinics
Clinics offered at various locations on a regular basis
(888) 234-1350
Vetco Affordable Clinics
Low cost vaccination services and preventative veterinary care inside Petco and Unleashed stores

Compassion Vancouver
Their mission is to provide medical and dental care to those in the community without access to such care.
They hold clinics in Vancouver and have been known to also offer free flea treatment and vaccinations to pets
as well. Check their website for upcoming locations and dates.

Spay & Neuter Assistance

Low Cost Spay & Neuter Resources

Spay and Save
Metro-wide $10 cat alters. Must receive government assistance to qualify. Call 1-800-345-SPAY.

POPPA (Pet Over-Population Prevention Advocates)
503-626-4070 ext. 1

Oregon Spay Neuter Fund
Link to their coupon.
An appointment is required for surgery and must be specified clinics. Check Expiration Date!

Feral Cat Coalition of Oregon – for feral cats.

Justice Animal Welfare Society (JAWs)
Spay/Neuter and pet food assitance for those in need.
Vancouver, WA • (360) 693-8521

Southwest Portland Low Cost Spay & Neuter.
High quality spay & neuter services at low cost. Download coupon from site.
503-977-2637. An appointment is required for surgery.

Get Your Fix.
A National organization that matches pets who need to be “fixed” with donors willing to sponsor them. Also lists resources for low cost spays and neutering by state.

Additional Spay/Neuter information:

Read what the Oregon Veterinary Medical Association has to say about:

Behavior Problems

Helplines & Training

Oregon Humane Society Behavior Help Line (503) 416-2983

OHS Training & Education – Upcoming Classes

Portland Pooch’s list of local Trainers

Association of Pet Dog Trainers

Links to help with Cat Behavior

CAT: Cat Care & Behavior Tips

Cats Int’l: Cat Care & Behavior Articles

HSUS: Training your Cat with Positive Reinforcement

OHS: Cat Behavior Info

Links to help with Dog Behavior

HSUS: Training your Dog with Positive Reinforcement

OHS: Dog Behavior Info

More useful Information

Best Friend’s Pet Care Library

Neglect or Abuse

It is unlawful to neglect or abuse an animal. If you observe an animal that has not been treated humanely or is not receiving proper care, please do report your complaint to the appropriate resource (see below).
Be aware that the more information that you can provide will increase the chances of a successful investigation and outcome for the animal. Your information is not disclosed to the owner – so do not hesitate to leave your contact information with the agencies – they may have additional questions/clarification that could be useful.

Injured Stray Animals

Dove Lewis will treat injured stray animals brought in by good samaritans. If you bring the animal to Dove Lewis as a “good samaritan” you will not be charged, however you will be asked to make a donation to help pay for the care of the animal. Dove Lewis will also try to reunite the pet with its owner if possible.Be aware that this service is provided to the community with very little reimbursement for their costs – so your contributions are very important to them.Dove Lewis also regularly cares for injured wildlife when the Audubon Society is closed in the evening.

In Clark County, WA, if you encounter an injured stray animal or wildlife contact Animal Control at (360) 397-2488 for assistance.

Complaints: Barking, Animal at large, Bites

For complaints regarding animal behavior, call your local Animal Control Agency. Multnomah County offers a useful guide:

To determine what is legal within your community, you will need to refer to local animal ordinances. Become familiar with State and County animal related laws, and also find out if there are any pet-related ordinances in your city. Rules vary by location – use the links below and the Internet for further research.

Here are some online links that may be useful:

Lost Pets

1. Recruit friends and family to immediately start looking for your pet. Be sure to look in any potential hiding places in and around your house – under the porch, in the garage, for cats check cupboards and behind couches, etc.

  • Check playgrounds, parks, and other homes that have animals.
  • If you walk your animal on a leash, a lost animal may head to familiar places such as parks and playgrounds.
  • Ask walkers, joggers, neighbors, mail carriers, UPS & FedEx drivers, newspaper carriers, and other delivery/service people in your neighborhood.
  • If you have recently moved, consider that your pet may try to return to your previous home.
  • Dogs can travel several miles in a short time. You may need to expand your search by a several mile radius of your neighborhood.
  • Cats can be very quiet and snuggle up or hide in small spaces. Look in every hiding spot possible in your yard and your close neighbors.
  • If your pet responds to the sounds of treats shaking in a jar – by all means carry it with you and employ the sound while looking for your pet

2. Continue to regularly check your neighborhood – walk, bike, drive, or jog through your neighborhood every day (as often as you can) to search for your missing pet.

3. Place a piece of your clothing, pet toys, litter box, and other items familiar to your pet outside in your yard where your pet may recognize the scent.

4. Quickly post a photo and “missing pet” ad online in the Lost & Found pages for Craig’s ListDove Lewis (and others, see below). DO provide your contact information (ideally more than one contact) DO NOT include all details – leave out something unique or special to avoid the many scams involving people claiming to have your pet and will return it for a fee.

5. Check the “Found Pets” in the same online posting forums noted above (Craig’s ListDove Lewis’, and the others).

6. Place a “Lost Pet” ad in your local newspaper (these are usually free of charge) and check the found ads frequently.

7. Contact animal shelters, humane societies, animal control agencies and other animal protection groups within a 30-mile radius and file a lost pet report. Keep calling on a daily basis. Shelter staffs are very busy – so some may not be able to help you over the phone. Visit nearby shelters regularly.

8. Post fliers at local public places. Include a photo, physical description and phone number – be sure you have voicemail for the posted phone number.

  • Consider offering a reward.
  • Make sure to post flyers at local veterinary clinics (even if your dog was stolen, the person may take it to a clinic for vaccinations).
  • If permitted, post your fliers at local businesses:
    • Gas Stations
    • Restaurants/Fast Food Places/Taverns
    • Convenience and Grocery Stores: add an extra poster in their pet food aisle
    • Veterinary Clinics
    • Pet Supply Stores & Pet related businesses
    • (hand to)People who walk their dogs in your area.
    • Community Centers

9. Consider hiring a professional or using a search dog to pick up the scent of your dog. If you do consider this method – act quickly before your dog’s scent disappears.

10. If your dog runs off when you are somewhere unfamiliar to it, stay where you are. Chances are very good that the dog will follow its scent back to where it left you. This could take anywhere from a few minutes to several hours but it is important to stay where you are so the dog can find you. Also, do not chase your dog – you can’t catch it and you could become lost.

Important Tip to avoid scams!

When posting an ad online, in the newspaper or on a flyer, leave out one or more unique features about your pet’s in the description – such as a unique eye color or crook in its tail. This will make you less vulnerable to pet-recovery scams where someone claims to have your pet but requests that you send money before they return can it to you. This will help verify that the pet someone is calling about is really yours.

Found Pets

Presuming you have the ability to care for the animal temporarily, please take the following steps:

  • File a “Found Pet” report with your county’s Animal Control Agency & local shelters. This is likely the first place an owner will look for a missing pet.
  • Ask neighbors and delivery people and mail carriers if they recognize the pet and know who it belongs to.
  • The animal may be micro-chipped with the owners contact information. To find out, take it to a local veterinarian or animal shelter to have it scanned for a chip. This is generally done at no cost to you.
  • Quickly check for “Lost Pets” and post a “Found Pet” ad online with:
    Craig’s List,
    Dove Lewis’ Lost & Found page and more (below).

If you are unable to care for the animal while you search for its owner then you can take it to the appropriate local Animal Control Agency. This is usually first place the owner will look if they are searching for their pet.

You can still be helpful in reuniting the pet with its owner by filing lost pet ads online and posting flyers as outlined above. If you are contacted by the owner, let them know which agency you took their pet to.

If you are concerned that the animal will be euthanized if the owner does not retrieve it, you can try to have it placed in a no-kill shelter. However, there is often a waiting list for these facilities, which means that you will need to foster the animal while you wait for an opening. Call the shelters to check on their wait time (if any) and policies for accepting found strays. Our Adopt/Rescue page lists no-kill shelters in the area. Look for the red hearts on that page ().

Find a New Home for my Pet

Because you know your pet better than anyone, you can best determine the sort of new home that is most appropriate. A placement with someone you know or a friend of a friend, is the most likely path to a safe, happy & lifelong placement. Start with your family and friends – if they cannot adopt your pet, they may know someone who can. Also ask neighbors, your co-workers, local pet stores and businesses, and your veterinarian.

If you purchased your pet from a breeder, call to see if they can help place your animal or will take it back. If you obtained it from a shelter, call them as they may actually require that you return the pet to them as a first option.

Otherwise you can advertise locally, or surrender your pet to a rescue group or shelter.

Whichever path you follow…Be honest & provide as much information as possible:

  • Share all behavioral information (good and bad).
  • Prodive your pet’s medical history – ask your vet for a copy.
  • Have your pet neutered or spayed before he or she goes to a new home.


You can advertise in the newspaper &/or on Craig’s List and Do NOT give your pet away “Free to a Good Home”.DO charge a fee. Someone who is serious about bringing a new pet into their home will not be deterred by a reasonable fee (call your local shelter to see what they are charging as a guideline to determine a price to ask). And a fee may be a deterrent to unscrupulous people.Check the references of any potential adopters and ask questions that will help determine if they are a good match for your pet. Do not be shy – it is in the best interest of your pet AND the prospective adopters to determine if they are a good match:

Questions to ask:

  • Are there children in the family? How old?
  • Do they own or rent their home? (if renting, be sure they have landlord approval)
  • What are they expecting of this new pet?
    • Lap dog or hiking buddy?
    • Lap kitty or mouser?
  • What is their history with pets?
  • Do they currently have any other pets (if so a pet meet & greet may be a good idea)
  • Do they understand the typical costs associated with a pet’s care?
  • Where will the pet be during the day and evening?
  • Do they have a veterinary reference?

Information to validate:

  • Names & phone numbers of several personal references.
  • Name & phone number of a veterinary reference if they have had pets in the past.
  • ID (Driver’s license or some legal identification). Save this information!

An agreement:

  • A contract that requires the new owner to contact you first if they decide that they can not keep your pet. This gives you the opportunity to find another placement that is a better fit rather than risking that your pet ends up in an unfortunate situation. Or if they plan to give it to another family, the contract allows you the chance to verify that it is an appropriate match.

Rescue Groups & Shelters

See our Adopt/Rescue link for a list of local shelters and rescue groups that will try to place your pet in a loving home. The list includes breed specific rescue organizations.Be aware and plan for the fact that “No Kill” shelters and rescue groups will often have a wait time before they can take your pet because they do not “make room” by euthanizing other animals. And because some shelters do euthanize animals, you will certainly want to be aware of their policies before relinquishing your pet to them!

Do carefully research and screen any organization before you relinquish your pet. You should be allowed to see the condition of their current animal residents and inspect the typical living conditions. References are a good idea as well.

Things to consider:

  • Does the organization screen potential adopters?
  • Does the group offers post-adoption support services?
  • Can they provide references from local veterinarians and recent adoptive families?
  • Ask questions!

Pet Loss Support & Services

Dove Lewis Pet Loss Support 24-hour Message Line: 503.234.2061

Dignified Pet Services Cremations & Memorials • (503) 885-2211

Family Animal Services Services Cremations & Memorials • (503) 665-8300

Oregon Humane Society Euthanasia, Cremations & Cemetery • (503) 285-7722

Peaceful Paws Cremations & Memorials • (360) 213-0323

Tuft’s Pet Loss Support Hotline Hours vary, calls returned at next shift: 508-839-5302

Willamette Humane Society Euthanasia & Creamation • (503) 585-5900 x300

In-Home Euthanasia

In-home euthanasia can be necessary if your pet is too large to transport to their vet, or too sick to move. Or it may be a choice when you don’t want your pet to be traumatized by spending its last moments in a place that is strongly dislikes.Peaceful Passings
Diane Healey DVM • 503-402-1794At Home Veterinary Services
Dr. Louise Mesher • 503-281-1631Compassionate Care Home Pet Euthanasia Service
Dr. Lori Gibson • 503-880-1172

Abandoned Animals

It is a crime to abandon an animal. If you know who abandoned an animal or have information regarding the history of an abandoned animal, please report it by following the instructions under the “Neglect or Abuse” link above.If you have no information regarding its history, then please refer to the link above “Found Pets”.

Animal in need of Rescue

The Oregon Humane Society has a dedicated group of volunteers that make up a team known as Oregon Humane Society Technical Animal Rescue (OHSTAR).
They train regularly and respond to domestic animals that are trapped and in need of human help to be rescued.Call OHSTAR at (503) 802-6707 to report a domestic animal in need of assistance. OHSTAR is not an emergency dispatch. For immediate response to an urgent situation, please call your local police department.

If the animal in need of rescue is wildlife, please refer to the “Wildlife Resources” link on this page.

Cats Stuck in Trees

If you are concerned about a cat that seems to be stuck in a tree, the

Oregon Humane Society’s Technical Animal Rescue Team

has prepared a document providing information about how to encourage the cat to come down, as well as a list of local
resources that you can call for assistance.

Feral Cats

Feral cats sadly do not have much of a future unless you or someone you know is willing to take on the role of caregiver. The caregiver is committed to feeding the cats on a permanent basis, ensures they are spayed/neutered, and may provide additional shelter and provides ongoing healthcare as needed.

Unlike a stray (lost) kitty, an adult feral cat is highly unsocial and has little chance of becoming part of a family. If you take it to a shelter, it will be euthanized. Kittens can possibly be socialized and adopted out. But be aware that you do not want to remove kittens from their mother prematurely as the kittens will need the milk and care provided by their mother until 5 or 6 weeks of age. Please refer to the Feral Cat Coalition’s suggestions for handling feral cats and kittens. (

Provided there is a caregiver for a feral cat (or colony), then the cats are eligible for the trap-neuter-return (TNR) program. Please contact the Feral Cat Coalition for more information. Their website also has a lot of useful information on what to do if you encounter a feral cat (or stray).

Feral Cat Coalition (503) 797-2602 •

Following is information on where to find humane traps:

The Feral Cat Coalition of Oregon rents cat traps.
A deposit is required.
Call: 503-797-2606*.

* This line is answered live from 10am – 2pm on Tuesday, Thursday, and Friday ONLY. Messages left during this time will be called back shortly. A volunteer will return messages left at other times within 36 hours.

Other locations with humane traps for sale or rent:
Wichita Hardware
6089 SE Johnson Creek Blvd
Portland OR
503 775-6767

Harbor Freight
locations: Portland, Beaverton, Milwaukie and Vancouver
Call to see if they have “animal traps” in stock (800) 444-3353

Outside of Portland Metro area, try calling local feed stores as they may have traps for sale or rent.

Wildlife & Bird Resources

Native Wildlife

A Wildlife Pro
Humane trapping and repairs from wildlife.
(503) 333-9580
Audubon Society and Wildlife Care Center (Portland)

Call first. The Wild Life Care center does not accept domestic, exotic and non-native animals.
(503) 292-0304
American Wildlife Foundation (Molalla)

Shelters, and provides veterinary and rehabilitation care to native wildlife
(503) 829-9567
Chintimini Wildlife Rehabilitation – Corvalis 

Provides care for injured and orphaned wildlife.
(541) 745-5324

Critter Gitter -Portland
By referral only
(503) 253-5584

Dept. of Fish and Wildlife 

Enforcement of laws related to wildlife
(503) 947-6301
General Information

EcoGuy Wildlife Removal – Portland

Humane, natural, and ecological animal trapping and repairs in the greater Portland area
(503) 729-3243

McMinnville Wildlife Rehabilitation & Care Center

Responding to the medical needs of injured and orphaned local wildlife.
2001 Lafayette Avenue, McMinnville, OR 97128
(503) 472-6184

Rowena Wildlife Clinic – The Dalles

Provides veterinary care and rehabilitation to injured birds and wild
animals in the Columbia River Gorge

Southwest Animal Hospital – Beaverton

veterinary care for ferrets, rabbits, rodents,hedgehogs, reptiles and other exotic pets. Also care for squirrels – injured/sick/orphaned babies.

Rodents/Small Animals/Reptiles

Affordable Wildlife Response – Multnomah, Washington, Clark, Clackamas Counties

Providing affordable service related to wildlife concerns.
(503) 408-9453
Cascade Ferret Rescue – Portland

Providing homes and adoption opportunities for abandoned, abused or otherwise homeless ferrets.
(503) 231-0887CCP Wildlife Control LLC 
offering humane live removal and control services throughout the Portland metro area
(503) 201-2432Critter Gitter -Portland
By referral only
(503) 253-5584

EcoGuy Wildlife Removal – Portland

Humane, natural, and ecological animal control in the greater Portland area
(503) 729-3243

Oregon Wildlife Control

Providing humane quality wildlife control services for the Portland metro area.
(503) 201-2432

Rabbit Advocate Information & Hotline 
A group devoted to promoting the welfare of domestic rabbits.
(503) 617-1625

Southwest Animal Hospital – Beaverton

veterinary care for ferrets, rabbits, rodents, hedgehogs, reptiles and other exotic pets. Also care for squirrels – injured/sick/orphaned babies.

Vector Control – Clackamas County
Bats, rodents, other wild animal pests, mosquitoes
(503) 655-8394

Wichita Feed & Hardware Store
Humane Traps for sale or rent
6089 SE Johnson Creek Blvd, Portland, OR
(503) 775-6767


Avian Veterinarians
 serving Oregon & Wash
Audubon Society and Wildlife Care Center (Portland)

Call first. The Wild Life Care center does not accept domestic, exotic and non-native birds.
(503) 292-0304
Avian Medical Center – Lake Oswego

Treating all types of birds, also available for any bird related questions.
(503) 635-5672
Birdman’s NW Bird Rescue, Adoption and Orphanage – Vancouver, WA

A bird welfare organization that provides for the well being of the birds in the organization’s care
(360) 247-3626 (BIRDMAN) or (503) 247-3626

Exotic Bird Rescue of Oregon – Eugene, OR

Bird rescue and placement. Education and information.
(541) 461-4333

Free Flight Bird Rehabilitation – Bandon, OR
Dedicated to the rehabilitation of injured and orphaned wildlife and the education of the public with an emphasis on conservation, preservation, responsibility and respect.

Rose City Exotic Bird Club

A membership of persons holding in common the affection and enjoyment of exotic birds, promoting education and conservation.
(503) 221-4213

Humane Traps

The Feral Cat Coalition of Oregon rents cat traps.
A deposit is required.
Call: 503-797-2606*.
Email:* This line is answered live from 10am – 2pm on Tuesday, Thursday, and Friday ONLY. Messages left during this time will be called back shortly. A volunteer will return messages left at other times within 36 hours.Other locations with humane traps for sale or rent:
Wichita Hardware
6089 SE Johnson Creek Blvd
Portland OR
503 775-6767Harbor Freight
locations: Portland, Beaverton, Milwaukie and Vancouver
Call to see if they have “animal traps” in stock (800) 444-3353

Outside of Portland Metro area, try calling local feed stores as they may have traps for sale or rent.


Bee Control NW – (503) 255-3243
Bee Control – (503) 256-9509

Disaster Planning with Pets

If it’s not safe for you, its not safe for your pets! Because pets are a part of your family, your disaste preparedness planning should include your pets.The Humane Society of the United States provides the following pamphlet to assist you with planning:

Local Animal Laws

Non-Emergency Dispatch Numbers

Following are a list of Police Non-Emergency Dispatch numbers:Bureau of Emergency Services Multnomah (BOEC) (503) 823-3333

Clackamas County Dept of Communications (C-COM) (503) 655-8211

Clark Country Sherrif
After Hours – (360) 696-4461
During Hours – (360) 397-2108

Lake Oswego Communications Center (LOCOM) (503) 635-0238

State Patrol Dispatch (Game Division) (503) 731-3030

Vancouver Police Non-Emergency Report Line (360) 487-7397

Washington County Consolidated Agency (WACCA) (503) 629-0111

Misc. Other Agencies

American Humane Assoc. (CO)(800) 227-4645
Animal Legal Defense Fund(503) 231-1602
ASPCA (NY)(212) 876-7700
Best Friends Sanctuary (Utah)(435) 644-2001
Delta Society – Therapy Dogs (WA)(425) 679-5500
Dogs Assisting Diabetics (OR)(503) 747-3181
Humane Society of the U.S.(202) 452-1100
In Defense of Animals (IDA)(415) 448-0048
Oregon Dept. of Agriculture USDA(503) 986-4550
OR Vet Medical Association (Salem)  (503) 399-0311
Portland Vet Medical Assoc.(503) 228-7387

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